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Deliverability Dashboard

The Deliverability Report interface gives you a view of the deliverability statistics of your domain's emails. This interface is designed to show your overall deliverability ratio and the authentication results that helped you achieve deliverability across various email senders.

Deliverability reflects what action the recipient server has taken on a mail. This Report Interface will show whether the DMARC result was honoured or overridden (whether a DMARC failure that was delivered, or a DMARC pass that was rejected.

Report Filters

All reports will display data based on the following filters:

  • Domain – select the domain for analysis
  • Date Range – select the date range for received reports
  • Sender Filters – filter based on the sender categories applied:
    • All Senders - by default, you will always land on the "ALL" view which will show all sending sources regardless of categorisation.
    • Approved
    • Forwarder
    • Unapproved
    • Suspicious
    • None

Delivery Breakdown

Deliverability

The Deliverability card will show you the overall deliverability ratio of all email-sending sources on this domain.

The doughnut chart will show you the authentication technologies that were used to achieve deliverable emails.

Deliverable Volume

The deliverable volume card will show you the overall number of emails passed DMARC, were forwarded or overridden by additional technologies such as ARC (Authenticated Receivers-Chain).

The chart will show you graphs with the deliverable mail volume per day with their authentication statuses and override statuses.

Blocked Volume

The blocked volume card will show you the overall number of emails that were not delivered because they have failed DMARC authentication and were not overridden as well as mails that were not delivered because they passed DMARC authentication and were overridden.

The chart will show you graphs on which day the most blocks were seen when sending emails.

Sender List

This view will show you detail associated with email-sending sources reported over time. This view is where additional analysis and interpretation about the deliverability of email will occur.

Users are able to search for a specific source using the Search bar in the top left and view a legend explaining the meaning of the colours in the bar graphs showing deliverability status.

Column headers are explained below:

  • Sender - This will contain the name of the Sender and the type of email sending typically associated with this sender. Note that this category is controlled at the system level and is not configurable by the user.
  • Deliverability - The deliverability bar graph will track your overall deliverability percentage while also displaying whether the whether the DMARC evaluation was overridden.
  • Volume - The amount of email this source has sent over the data period.
  • Delivered - The amount of emails that have passed DMARC with either passing SPF or DKIM.
  • Not Delivered - The amount of emails that have failed DMARC with either failing SPF or DKIM.
  • Category - The category applied to this specific Sender. You can change the sender category of any sender by clicking on the drop-down menu on the right-hand side.

Sender Details

You can expand each source to view the IP addresses and the Hostnames of the servers that sent these emails. Click on the IP Address to view the Sender IP Detail Report.

Detailed Columns are explained below:

  • Country - this displays Country Code geo-location of the associated IP address. Hovering over the Country Code will display the full name of the associated country.
  • IP Address - The IP Address of the server that sent this email.
  • Host - The hostname of the server that sent this email.
  • Volume - The amount of email volume sent by this specific server. This is also the default filtering, showing the biggest sender to the smallest sender.
  • Delivered - The amount of emails that have passed DMARC with either passing SPF or DKIM
  • Overridden as Delivered - ...
  • Not Delivered - The amount of emails that have failed DMARC with either failing SPF or DKIM
  • Overridden as not Delivered - ...